Free delivery on selected products Secure payments Fast order tracking
Support Center
Browse answers about orders, payments, delivery, warranty, and account support. For legal terms, see our Terms & Conditions.
Checkout, sales invoices, card payments, and processing surcharges.
Go to My Orders in your dashboard to view real-time shipping updates and tracking numbers.
Submit a request through the Business Account page to unlock bulk pricing and tax exemptions.
Addresses can be updated in Settings before an order is processed. Once shipped, changes cannot be made.
When our team sends you an invoice, you will receive an email with a secure payment link. Open the link, review your items, and pay by card through Stripe. The checkout total includes a card processing surcharge so the invoice product amount is received in full by GadgetWizard.
Card payments are processed by Stripe, which charges a processing fee on each transaction. The surcharge is calculated to cover that fee so the invoice amount you agreed to is received in full. The surcharge is shown separately before you pay.
Browse products, add items to your cart, and proceed to checkout. Sign in or create an account, enter your delivery details, and pay securely online. You will receive an order confirmation once payment is successful.
We accept major credit and debit cards through Stripe secure checkout. For sales invoices created by our field team, payment is completed via the Stripe link included in your invoice email.
Card payments are processed by Stripe, which charges a processing fee on each transaction. At checkout and on sales invoices, a surcharge is calculated to cover that fee so the product and shipping total you see is received in full by GadgetWizard. The surcharge is shown separately before you pay.
Shipping timeframes, delivery charges, and return guidance.
Delivery times depend on your location, product availability, and courier schedules. Estimated timeframes are confirmed after your order or invoice payment is processed. You can track orders from your account dashboard when available.
Free delivery may apply when your order subtotal exceeds our published threshold. Shipping charges, if any, are shown clearly at checkout or on your sales invoice before payment.
Returns are assessed based on product condition, eligibility, and timeframe. Please retain your invoice or order confirmation and contact support before sending items back. Our team will guide you through approval and next steps.
Authenticity, specifications, and warranty support.
GadgetWizard sources authentic products from trusted suppliers. Warranty coverage varies by brand and product type and is listed on product pages where applicable. Keep your proof of purchase for warranty support.
Accounts, orders, and how to reach our team.
Click Sign In to log in with your email and password, or register a new account from the login page. Your dashboard lets you view orders, manage addresses, and update account details.
Reach us by phone at +61 424 346 968, email at info@gadgetwizard.com.au, or live chat during business hours. Visit our showroom at 46 Railway Pde, Lakemba NSW 2195 if you prefer in-person assistance.
